Terms and Conditions of DOSCH DESIGN Kommunikationsagentur GmbH

1. Validity of the clauses
DOSCH DESIGN Kommunikationsagentur GmbH supplies its services exclusively on the basis of these General Terms and Conditions. This also applies to all future services, if the GTCs are not explicitly altered and agreed again. Contradictory conditions of purchasing and delivery do not form part of the contract, even if we do not explicitly object to them, including in the event of performance/delivery.

All legal transactions with DOSCH DESIGN Kommunikationsagentur GmbH are based on the clauses of these GTCs. On granting the first order, the client recognises the exclusive validity of our clauses, even if the wording of his General Terms and Conditions contradicts this, unless otherwise agreed in writing.

2. Order process
After receiving the written order confirmation from the client, DOSCH DESIGN Kommunikationsagentur GmbH assumes the work for the submitted order and creates a corresponding draft within an agreed period.
The drafts are transferred to the client for inspection and approval in the form of PDFs, screenshots or print-outs (at the choice of DOSCH DESIGN Kommunikationsagentur GmbH).

The client will be given every draft for inspection and approval. Where possible, transfer by e-mail is generally preferred.

After receiving the first draft, the client has the right to request one-time revisions or improvements, or (if he does not find the first draft at all acceptable) he can request a second draft.
However, if revision requests are in stark contrast with the design specifications made by the client in the order, any additional costs incurred through this will be billed as this is not the result of an error on our part. As a rule, the client should provide detailed new design specifications for the second draft in order that DOSCH DESIGN Kommunikationsagentur GmbH can implement these as well as possible. However, the requests for a second draft may not significantly exceed the framework of the specifications made on submitting the order. We guarantee this right for all fixed-price offers in our standard price list.

For all orders that are based on an individual price quotation by DOSCH DESIGN Kommunikationsagentur GmbH, we offer a simple right of revision, i.e. minor revision requests from the client (e.g. changes to text, replacing photos or similar) are carried out once free of charge.
Any further revision requests or the creation of a completely new draft will result in the corresponding billing of the additional costs incurred on an hourly basis.
3. Invoice, approval
All prices are exclusive of the applicable VAT (currently 19%).

At its own discretion, DOSCH DESIGN Kommunikationsagentur GmbH will make the originals available in exceptional cases or in special trust cases, including immediately after approval, e.g. for known regular clients.
Once the client grants approval, DOSCH DESIGN Kommunikationsagentur GmbH issues a corresponding invoice, which is payable within 8 days following the date of invoice without deductions (if no payment is made in advance).
The original graphic or the created websites is/are fundamentally only made available after receipt of payment.

Approval is to be granted within a normal period of time (we usually assume a maximum of two working weeks, i.e. 10 working days) and may not be declined for design or artistic reasons. There is design freedom within the framework of the order.
Insofar as approval – following a reminder by DOSCH DESIGN Kommunikationsagentur GmbH – has not been granted by the client after a maximum of 15 working days following the transfer of the draft, the draft is considered to be approved and will be billed.
Non-approval of our second draft, in conjunction with a cancellation of the order, does not release the client from his binding submitted order, i.e. DOSCH DESIGN Kommunikationsagentur GmbH reserves the right to remuneration for work already begun/rendered and the right to compensation due to non-fulfilment.
If payments are delayed, DOSCH DESIGN Kommunikationsagentur GmbH can demand post-maturity interest at a rate of 6% above the respective base rate from the European Central Bank p.a.

4. Terms of payment

The agreed remuneration is in accordance with the respective valid price list, issued individual quotations or concluded written special agreements, and payable strictly net without deductions within 8 days of the invoice date.

5. Retention of title

Only rights of use are granted for drafts and final artwork; no proprietary rights are transferred.

6. Conditions for Software Deliveries

Upon providing software, the customer receives a simple, non-exclusive, and non-transferable usage right to the software and its accompanying documentation. Unless otherwise agreed, the usage right is indefinite. For subscription services, the usage right is limited to the duration of the subscription. DOSCH DESIGN allows the customer to use the software in object code and user documentation ("Software") simultaneously on one computer system for the corresponding tasks. Unless legally required, the customer may not decompile or reverse engineer the software. DOSCH DESIGN may terminate the usage right if the customer continues to breach the usage terms despite a warning and a 30-day grace period. If the usage right expires, the customer must return or delete the original and all copies and partial copies of the software within 30 days to DOSCH DESIGN. Deletion must be communicated promptly and credibly to DOSCH DESIGN. Upon written consent from DOSCH DESIGN, the customer may retain a copy for archival purposes.

The respective license agreements of the manufacturers must be complied with by the customer.

The correct function of the software can only be guaranteed if the customer's hardware and operating system components correspond to the respective manufacturer's reference systems and are released or certified by them. The customer is responsible for meeting these requirements, unless otherwise agreed in the contract.

6.1 Conditions for Customized Software

The customer also receives a simple, non-exclusive, and non-transferable usage right to the software and its accompanying documentation. Unless otherwise agreed, the usage right is indefinite. Unless legally required, the customer may not decompile or reverse engineer the software. There is no claim to the release or disclosure of the source code. The release of the source code requires an explicit agreement.

7. Final provisions

Intellectual property rights, such as trademark rights, copyright, utility model law and design law or similar, for images, text, plans, drawings and any other materials and documents, regardless of their form, that are provided to us by you or by third parties at your instigation have not been and are not verified by us for the purpose of their use, processing, distribution or any other form of use as per the order. This applies in particular to all rights to all word marks, brands, symbols, images and similar used by us for your order. The verification of the existence of such rights and the payment to third parties of any licence fees, royalties and other fees or similar relating to these rights is to be undertaken by you. We explicitly do not accept any liability for any infringement upon such rights - except in cases of intent. Insofar as claims are made against us by third parties in this regard, you shall release us in full from such claims and the costs incurred relating to these.

Amendments and additions to the contract, including these GTCs, must be made in writing. This also applies to amendments to this written form clause. No verbal subsidiary agreements have been made.

The client agrees that graphics, websites, etc. created for the client can be displayed by DOSCH DESIGN Kommunikationsagentur GmbH in our public galleries on our website as a “reference” if required and used as examples of our work in other forms of advertising. Furthermore, the client agrees that his company name, where applicable with a URL, or positive quotations may be included in our customer list, which is also used for advertising purposes. Naturally, this provision does not apply to projects that we undertake for agencies that in turn act as resellers and ask DOSCH DESIGN Kommunikationsagentur GmbH for anonymity or customer protection.

The law of the Federal Republic of Germany applies.

The exclusive jurisdiction for all disputes arising from this order or the business relationship is our company headquarters in Marktheidenfeld.

The client is hereby informed that personal data gathered as part of the business relationship is handled in accordance with the provisions of the German Federal Data Protection Act (Bundesdatenschutzgesetz).

If individual provisions of the contract, including these GTCs, are or become invalid in whole or in part, the validity of the remaining provisions shall not be affected by this.

Valid from: 2023-01-01, Marktheidenfeld, Germany

Address: Kirchgasse 1 - 97828 Marktheidenfeld - Germany
Phone: +49-(0) 9391-507090-0 - Fax: +49-(0) 9391-507090-20 -

Owner/CEO: Sebastian U. Dosch - Registergericht: Amtsgericht Würzburg HRB5307 - Tax-number: 231/124/70050

Copyright (C) 2023 by dosch design
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